Metro Group | Digital Consultancy

At Metro Group, we strongly believe in our 'Process Driven Approach'. And our clients vouch for it! We start by evaluating your operations and processes, identifying your strengths and key areas of improvement. We then implement a system tailor-made for you.

A system with a set of processes focused on delivering on your business objectives and winning you more customers. What's more, our process-driven approach refines constantly and is scalable, so the more we work with you, the more possibilities of growth we create for your business.

One-size DOESN’T fit all

Your company is unique. Its story, its value proposition and its services differentiate it from the competition.

And because your business is like no-one else's, it deserves a personalised approach based on your company's distinctive business model, where it's doing well and where it needs some boosting. That's where we come in. We listen and get to understand your business. We then go back to our drawing boards and chart out a customised solution that dramatically increases your company's efficiency.

All the while ensuring your company's uniqueness is always at the forefront.

What We Do

At Metro Group, We excel at more than 3 things

Process audits

We examine all our results to understand if our processes, activities and resources are efficiently managed, and constantly strive to improve. For your company, it means that our highly focused auditing helps you achieve and surpass your business goals.

Interviews

We listen, empathise and appreciate your business concerns. And unless we know everything about your company, we don't try to offer any solutions. We strongly believe in putting ourselves in your shoes and evaluating all your wins, challenges and aspirations. Only then do we confidently offer you our business services.

Evaluation

Once we familiarise ourselves with your company, its current practices, constraints and requirements, we chart out our suggestions for deploying our products and services to help you meet and exceed your goals.

What You Can Expect

We take pride in exceeding our client's expectations-be it in their business goals or our thorough analysis, identifying any gaps and implementation of systems.

Data flow diagrams

By graphically representing the flow of data in your business's information system, data flow diagrams make it easy to visualise all the processes involved from the initial stage to the outcome.
Gap identification

Want to grow your company but unsure where to assign resources? This is where Gap Analysis and Identification are useful. We assess your present business systems and procedures, compare it to the industry standard, understand your long-term goals and create an efficient workflow for your organisation.
System architecture

Once we agree upon the workflow, we finally ensure all the system components are developed, configured and integrated. This helps us to implement the entire system according to the workflow we develop for you.
Process mapping

What does your business do? Who handles what? What are the company standards for its activities?
Process Mapping helps in defining all this. A comprehensive process map of your business will allow you to spot deficiencies quickly and easily. It'll also help you to set standards and define success for your business processes.